bos kuda Privacy Policy

This page describes what we collect when you use bos kuda and how we keep that data protected. We at bos kuda take your privacy seriously. Our platform operates across Indonesia and other supported jurisdictions, and we follow data-protection principles that apply to our service.

We collect information to verify your identity, process your deposits and withdrawals, and deliver our live-dealer tables, sportsbook, and slot games. We also use your data to detect fraud and comply with local regulations. This policy explains what we do with that information and what rights you have.

Our commitment is transparency. We do not sell your personal data to third parties. We do not share your account details with advertisers. We use your information only to run bos kuda and keep your account secure.

What We Collect on bos kuda

We collect your name, email address, phone number, and date of birth when you open an account. We also collect your national ID number and residential address for account verification. This information is required by Indonesian financial regulations and helps us prevent fraud and money laundering.

When you deposit funds via DANA, e-wallet, mobile banking, or bank transfer, we record the transaction details — the amount, the payment method, and the timestamp. We do not store your full payment credentials; our payment processors handle that encryption separately.

We collect your gameplay data — which live tables you visit, which sportsbook markets you view, and your betting history. We use this data to personalise your experience and to detect unusual account activity. We also log your IP address and device type for security purposes.

How We Use Your Data on bos kuda

We use your personal information to create and manage your account, process your deposits and withdrawals, and deliver our live-dealer tables and sportsbook. We verify your identity using your national ID and address to comply with Know Your Customer (KYC) regulations.

We analyse your gameplay patterns to improve our platform. For example, if many players in Jakarta or Surabaya access our live blackjack tables during Liga 1 matches, we may add more tables during those times. We also use your data to send you service updates — such as maintenance notices or new payment options — but we do not send marketing emails without your consent.

We share your data with our payment processors (local payment, online payment, e-wallet, and our banking partners) only to the extent needed to complete your transaction. We also share anonymised data with our live-studio operators so they can understand player preferences and improve table quality.

Your Rights on bos kuda

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. You also have the right to correct any inaccurate information — for example, if your address changes, you can update it in your account settings.

You have the right to request deletion of your account and associated data, subject to our legal obligations. If you close your account, we retain your transaction history for seven years to comply with financial regulations. After that period, we delete your personal information.

You can opt out of service notifications at any time by adjusting your account preferences. You can also request that we do not use your data for gameplay analysis, though this may limit our ability to personalise your experience on bos kuda.

Cookies and Security on bos kuda

We use cookies to keep you logged into your bos kuda account and to remember your preferences — such as your preferred language or table limits. These cookies do not track you across other websites. You can disable cookies in your browser settings, but this may affect your ability to use our platform.

We encrypt all data in transit using SSL (Secure Sockets Layer) technology. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. We conduct regular security audits and penetration tests to identify vulnerabilities.

We do not store your password in plain text. We hash your password using industry-standard algorithms so that even our staff cannot see it. If you forget your password, we send you a secure reset link via email. You can also enable two-factor authentication on your account for additional security.

We keep your data protected because your trust is essential to bos kuda. We do not sell your information, and we do not share it with third parties except where required by law.

Contact Us About Your Privacy

If you have questions about how we use your data or want to exercise your privacy rights, contact our support team via email or in-app messaging. We respond to privacy requests within five business days. You can also request a copy of this policy in writing.

Our services are available only where local law permits. If you are in a jurisdiction where online gaming is prohibited, we do not offer access to bos kuda. Users are responsible for verifying that their use of our platform complies with their own jurisdiction's law.

This policy was last updated in 2024. We may update it from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification.